Terms and Conditions
Effective Date:
Welcome to Lifelink Healthcare. These Terms and Conditions (“Terms”) govern your access to and use of our website, telehealth services, mobile communications, and related healthcare services. By accessing our website, submitting forms, scheduling appointments, or using our services, you agree to be bound by these Terms.
1. About Lifelink Healthcare
Lifelink Healthcare provides telehealth consultations, healthcare coordination, appointment scheduling, and related digital health services. Our services may include communication via phone, video, secure portals, and text messaging.
2. Eligibility
You must be at least 18 years of age to use our services, or have a parent or legal guardian provide consent on your behalf. By using our services, you represent that the information you provide is accurate and complete.
3. Telehealth Services
By using our telehealth services, you acknowledge and agree that:
Telehealth involves the use of electronic communications to enable healthcare services.
Telehealth may have limitations compared to in-person visits.
Not all medical conditions are appropriate for telehealth.
In the event of a medical emergency, you should call 911 or seek immediate in-person medical care.
Your participation in telehealth services is voluntary, and you may withdraw consent at any time.
4. Text Messaging & Electronic Communications
By providing your mobile number and opting in, you consent to receive healthcare-related text messages from Lifelink Healthcare, including appointment reminders, consultation updates, and care coordination messages.
Message and data rates may apply.
Message frequency may vary.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact our support team.
Text messaging is used strictly for healthcare-related communications and not for marketing purposes.
5. Patient Information & Privacy
We are committed to protecting your privacy. Your personal and health information is collected, stored, and used in accordance with applicable laws, including HIPAA.
Please review our Privacy Policy for details on how we collect, use, and safeguard your information.
6. User Responsibilities
You agree to:
Provide accurate and truthful information.
Keep your contact and health information up to date.
Use our services only for lawful purposes.
Not misuse, disrupt, or attempt to gain unauthorized access to our systems.
7. No Medical Emergency Services
Lifelink Healthcare does not provide emergency medical services. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
8. Intellectual Property
All content on this website, including text, logos, graphics, and software, is the property of Lifelink Healthcare or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Lifelink Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including telehealth limitations, technical issues, or communication delays.
10. Service Availability
We strive to provide uninterrupted services; however, we do not guarantee that our website or telehealth services will always be available or error-free. Services may be suspended for maintenance or technical reasons.
11. Modifications to Terms
Lifelink Healthcare reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Lifelink Healthcare operates, without regard to conflict of law principles.
13. Contact Information
If you have questions about these Terms or our services, please contact:
Lifelink Healthcare
info@lifelink4us.com
(425)-250-8334